Terms & Conditions

Welcome to LadiezFirst.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

  • LadiezFirst is owned and operated by EmpireDigi.
  • We reserve the right to update, modify, or change these terms at any time without prior notice.
  • All products and services are subject to availability.

2. Products & Orders

  • Product descriptions, images, and prices are provided for informational purposes and may vary slightly from the actual product due to lighting, screen settings, or manufacturing changes.
  • All orders are subject to confirmation and acceptance by LadiezFirst.
  • We reserve the right to cancel any order if the product is out of stock, contains pricing errors, or is suspected of fraudulent activity.

3. Pricing & Payment

  • All prices listed on our website are in PKR and inclusive of applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of placing the order via the payment methods provided on our site.

4. Shipping & Delivery

  • Our standard delivery time is 3–7 days; however, actual delivery may vary based on your location and courier service conditions.
  • LadiezFirst is not responsible for delays caused by third-party couriers, customs clearance, or force majeure events.

5. Returns, Refunds & Exchanges

  • We offer returns, exchanges, and refunds as per our Refund Policy.
  • Certain items, such as jewelry, are non-returnable.
  • Refunds are processed via bank transfer within 1–3 business days after approval.

6. Replacement Warranty

  • All bags come with a 90-day replacement warranty for manufacturing defects or quality issues.
  • Warranty claims must be made through WhatsApp with proof of purchase and evidence of the defect.

7. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of LadiezFirst and protected by copyright laws.
  • Unauthorized reproduction or use of our content is strictly prohibited.

8. Limitation of Liability

  • LadiezFirst shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore, Punjab.